As per the Ontario Government's new testing guidelines, our COVID-19 Assessment Centre is no longer accepting new bookings for asymptomatic individuals. All scheduled appointments made on or before Thursday, September 24 will be honoured. For more information about our Assessment Centre, please visit our Centre website.

Patient Safety

Your safety is our commitment.

Our top priority is to provide a safe environment for all members of our hospital community including patients, families, staff, physicians, volunteers and learners. We all have a role in making sure that happens. Mutual respect, clear communication and active participation are as important as following rules and processes designed to safeguard everyone’s health.

Together, we’re working to create a culture of quality and patient safety that provides exemplary care reliably and consistently.


Learn about this rigorous evaluation of the quality and safety of services we provide to east Toronto.

Infection Prevention & Control

Infection prevention and control practices are essential for maintaining a safe environment for patients and visitors.

Our mutual commitment

Read about the rights and responsibilities of everyone in the hospital to ensure that care is appropriate and safe.

Quality Priorities

Our Quality & Patient Safety Plan is focused on partnerships with patients and families.

Security (ProtectioN Services)

Our protection services staff are dedicated to the safety of all patients, visitors and staff.

Smoke Free Policy

For everyone’s health, smoking is prohibited in all areas on the MGH campus.

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