As per the Ontario Government's new testing guidelines, our COVID-19 Assessment Centre is no longer accepting new bookings for asymptomatic individuals. All scheduled appointments made on or before Thursday, September 24 will be honoured. For more information about our Assessment Centre, please visit our Centre page.

Interpreter Services

We offer a telephone interpretation service to our multi-linguistic communities to ensure clear clinical information will be available to every patient, 24 hours per day, seven days per week.  The telephone interpreter service protects patients’ rights to privacy and ensures a consistent and equitable standard of quality care.

Exceptions to using the service may be made in the following circumstances:

  • If a patient identifies a close family member or friend as a preferred interpreter
  • If a department decides that, for a specific clinical situation, in-person interpretation provided by a certified medical interpreter is required

Please note:  MGH staff are not qualified to provide interpretation services. 

Sign Language Interpretation

If you require Sign Language interpretation for a visit to MGH, we require two to three weeks notice to arrange a Sign Language interpreter for your visit.  Please let the person booking your appointment know that you require an interpreter so they can make the appropriate arrangements. If you have any questions, please contact @email

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